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Course (2020)

Information on this page, including unit offerings, is from the 2020 academic year.

Graduate Diploma in Design Thinking and Service Innovation (GradDipDesThink&SvcInnov)


  • Course Outline
  • Course Structure
  • Fees
  • Course Plans
Title Graduate Diploma in Design Thinking and Service Innovation (GradDipDesThink&SvcInnov)
Course Code G1084
Study Level Graduate Diploma
Organisational Unit Creative Media, Arts and Design
Academic Contacts http://goto.murdoch.edu.au/AcademicContacts
Qualification Graduate Diploma in Design Thinking and Service Innovation (GradDipDesThink&SvcInnov)
Duration 1 year full-time or part-time equivalent
Availability Murdoch campus (internal)
Restriction All graduate courses are subject to restriction.
Description The course explores design thinking and service design in collaboration with industry-based clients. Students employ human-centred design methods from commercial, social and service design perspectives to engage with complex practical problems and generate innovative solutions in a range of production and service contexts. The Graduate Diploma in Design Thinking and Service Innovation provides essential experience and usable insights, through real-world client projects, into how creative approaches are being used to generate truly innovative products and services.
Admission Requirements: Onshore course offerings As per normal postgraduate admission requirements

English competence. Students demonstrating English competence via IELTS need an overall score of 6.0 with no individual band less than 6.0.
Course Learning Outcomes Students will
LO 01 Acquire knowledge of design thinking and service innovation processes,
including researching, prototyping and evaluating service systems for
complex commercial and social problems.
LO 02 Evaluate the role of human-centred design in cultural communication and
the influence of market requirements, stakeholder perspective and user
experience in complex commercial and social service issues.
LO 03 Apply and adapt a range of appropriate design thinking and service
design methods and techniques, tools and technologies to manage all the
aspects of a service innovation project.
LO 04 Critically engage with design thinking and service design theory and
processes to reframe, employ insights and evaluate complex commercial
and social service issues.
LO 05 Present creative and strategic solutions to client-based problems
involving a variety of modes, audiences and purposes.
LO 06 Employ and adapt prototypes, techniques and workflow processes
toward the successful production and implementation of innovative
products and services, including synthesizing and integrating personal,
group, industry convention and client-based viewpoints.
Employment Prospects This course is relevant to those who wish to generate innovative products and
services through human-centred design methods for contexts such as, Business
Entrepreneurs, Management Consultancy, Product Development, Public Sector
Policy Design, Strategic Communication, Graphic Design, Systems Design, Graphic
Design, Service Design, Social Design, and User Experience Design
Internet Access RequirementsMurdoch units normally include an online component comprising materials, discussions, lecture recordings and assessment activities. All students, regardless of their location or mode of study, need to have access to and be able to use computing devices with browsing capability and a connection to the Internet via Broadband (Cable, ADSL or Mobile) or Wireless. The Internet connection should be readily available and allow large amounts of data to be streamed or downloaded (approximately 100MB per lecture recording). Students also need to be able to enter into online discussions and submit assignments online.

Course Structure - 24 credit points

Core Units - 18 credit points

GRD503 Design Thinking Tools - 3 points
MURDOCH: S1-internal

GRD504 Research Methods for Innovation - 3 points
MURDOCH: S1-internal

GRD505 Co-design Project Strategies - 3 points
MURDOCH: S1-internal

GRD506 Prototyping - 3 points
MURDOCH: S2-internal

GRD507 Service Implementation - 3 points
MURDOCH: S2-internal

GRD508 Innovation Development - 3 points
MURDOCH: S2-internal

Specified Electives - 6 credit points

Select from the following:

MCM502 Web Strategy - 3 points
MURDOCH: S1-internal

WEB564 Web Research - 3 points
MURDOCH: S2-internal

MBS538 Organisational Behaviour and Management - 3 points
MURDOCH: S1-internal, S1-external, S2-internal, S2-external, SUM-internal, SUM-external

COD545 Community Development Theory and Practice - 3 points
MURDOCH: S1-internal, S1-external

WEB565 Web Planning - 3 points
Not available this year

MBS568 Organisational Change, Management and Consultancy - 3 points
MURDOCH: S1-internal, S1-external, S2-internal, S2-external

COD505 Community, Industry and Local Government - 3 points
MURDOCH: S2-internal, S2-external

No course plans are available for this course in 2020.

To check other years, go to the Course Plans site.

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