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Unit (2019)

Information on this page, including unit offerings, is from the 2019 academic year.

Knowledge Management Techniques (ICT256)

Organisational Unit Information Technology, Mathematics and Statistics
Credit Points 4
Description Knowledge Management involves extending traditional information management practices to enable the entire intellectual resources of an organisation to be available, in a repeatable, scalable and transferable manner. In this unit we consider the techniques that underpin KM. Topics include: theories of knowledge, the nature of documents and document management, knowledge elicitation, knowledge representation techniques including ontologies, knowledge discovery, and knowledge life cycles within an organisational context. The theoretical component is complemented by practical work using standard industry knowledge modelling tools.
Unit Learning Outcomes On successful completion of the unit you should be able to:
1. Critically discuss the role and importance of knowledge management in today's organisations
2. Analyse a knowledge management problem and recommend appropriate tools and techniques for its solution
3. Demonstrate practical skills in creating a knowledge base system
4. Understand ontology and apply ontological approaches to the organisation and use of knowledge
5. Critically discuss the issues raised by language and cultural diversity in shared knowledge systems
Timetabled Learning Activities Lectures: 2 hours per week; tutorials: 2 hours per week (1 hour unsupervised).
Unit Learning Experiences The approach to learning in this unit is based around structured learning activities, including lectures and practical sessions. Lectures introduce the main theory topics, which are explored further in the practicals and assessment activities. The unit uses LMS for distribution of materials and assignment submission.
Assessment Two submissions of practical work: total 20%
Assignment 1 (short answer): 10%
Assignment 2 (case study): 20%
Final examination: 50%
Assignment 1 addresses learning outcomes that are covered in the first few weeks of the unit, and may require students to research further using the library and Internet resources.
Assignment 2 is case-study based and requires students to analyse a knowledge management problem and recommend appropriate tools and techniques for its solution.
The practical work enables students to acquire practical skills in creating a knowledge base system.
The final examination is short answer and covers all of the unit learning outcomes.
Students will receive written feedback on all continuous assessment items from their tutor and/or the unit coordinator.
Prerequisites ICT107 Principles of Information Systems.
Appears in these Courses/Majors:
see individual structures for context
Internet Access RequirementsMurdoch units normally include an online component comprising materials, discussions, lecture recordings and assessment activities. All students, regardless of their location or mode of study, need to have access to and be able to use computing devices with browsing capability and a connection to the Internet via Broadband (Cable, ADSL or Mobile) or Wireless. The Internet connection should be readily available and allow large amounts of data to be streamed or downloaded (approximately 100MB per lecture recording). Students also need to be able to enter into online discussions and submit assignments online.


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