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Unit (2020)

Information on this page, including unit offerings, is from the 2020 academic year.

Innovation Development (GRD508)

Organisational Unit Creative Media, Arts and Design
Credit Points 3
Availability MURDOCH: S2-internal
Teaching Timetables Murdoch S2
Description This unit investigates service innovation and how it is achieved. Innovation is a term used across many industries from business, health, the sciences, mining, technology, community development, social services and all areas of design. It is also used in many contexts from idea generation to the installation of products and services. This unit explores the many uses and perspectives of service innovation. In particular this unit investigates how to develop services that are 'innovated' and the implications of innovation development.
Unit Learning Outcomes  ULO 1 Investigate the term 'innovation' to explore it's various contexts and meanings;
 ULO 2 Critically engage service innovation theory and its processes to analyse, interpret and evaluate social and commercial service innovation development processes and products;
 ULO 3 Demonstrate the use of design thinking to deeply examine social and commercial service innovation development and implementation issues;
 ULO 4 Demonstrate an understanding of the broader impacts of service innovation upon local communities and beyond;
 ULO 5 Present creative and strategic theories toward resolving issues with the development and implementation of innovative service outcomes;
 ULO 6 Recognise that service innovation theory and practice plays an essential role in implementing innovations for social and commercial sectors around the globe.
Timetabled Learning Activities
Unit Learning Experiences The approach to learning in this unit is a mix of theory and practice and students are expected to research, rigorously discuss and present critical perspectives on the implementation of service innovations for client projects. The tutorials involve participatory exercises which will broaden thinking around service innovation
projects, evoke further examination and practicing methods towards developing refined service innovation concepts. Students will complete the unit with a better understanding of how service innovation can be implemented and gain knowledge around the complex issues associated with real world service innovation
Other Learning Experiences Direct consultations and meetings with academic supervisor (24 hours). These may take the form a group consultations with other consultants or one-to-one. Students may have the opportunity to undertake a placement or field trip as part of this unit.
Assessment Assessment and feedback are formative in that each assessment will promote inquiry and generate understanding of
service innovation practices and issues with the implementation of service outcomes. Students receive feedback
through, in class discussion, written assignments, and online assignment feedback and discussion.
Prerequisites Enrolment in a graduate-level course.
Appears in these Courses/Majors:
see individual structures for context
Graduate Diploma in Design Thinking and Service Innovation (GradDipDesThink&SvcInnov)
Master of Community Development (MCommDev)
Master of Food Security
Internet Access RequirementsMurdoch units normally include an online component comprising materials, discussions, lecture recordings and assessment activities. All students, regardless of their location or mode of study, need to have access to and be able to use computing devices with browsing capability and a connection to the Internet via Broadband (Cable, ADSL or Mobile) or Wireless. The Internet connection should be readily available and allow large amounts of data to be streamed or downloaded (approximately 100MB per lecture recording). Students also need to be able to enter into online discussions and submit assignments online.


Unit Coordinator
Ms Erica Ormsby
Associate Lecturer in Graphic Design

Murdoch Campus
t: 9360 2915
e: E.Ormsby@murdoch.edu.au
o: 450.3.061 - Building 450, Murdoch Campus
Unit Contacts

MURDOCH: S2-Internal
Ms Erica Ormsby
Associate Lecturer in Graphic Design

Murdoch Campus
t: 9360 2915
e: E.Ormsby@murdoch.edu.au
o: 450.3.061 - Building 450, Murdoch Campus
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