Overview

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Academic contacts

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Offerings

MURDOCH-S2-INT-2020-2020

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Enrolment rules

Enrolment in a graduate-level study.

Other learning activities

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Learning activities

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Learning outcomes

1.
Investigate the term ‘innovation’ to explore it’s various contexts and meanings;
2.
Critically engage service innovation theory and its processes to analyse, interpret and evaluate social and commercial service innovation development processes and products;
3.
Demonstrate the use of design thinking to deeply examine social and commercial service innovation development and implementation issues;
4.
Demonstrate an understanding of the broader impacts of service innovation upon local communities and beyond;
5.
Present creative and strategic theories toward resolving issues with the development and implementation of innovative service outcomes;
6.
Recognise that service innovation theory and practice plays an essential role in implementing innovations for social and commercial sectors around the globe.

Assessments

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Additional information

Unit content:This unit will: engage students in researching service innovation literature, case studies and practices to better understand the terms ‘innovation’ and ‘service innovation’ and what they mean in terms of private and public sectors (ULO 1/2/4/6); involve group discussions and exercises to analyse and deconstruct issues and successes associated with the development of service innovation industries (ULO 2/3/4); explore and compare implementation techniques for commercial and social environments (ULO 3/4/5); develop written/oral techniques for presenting arguments for particular service innovation strategies for complex projects (ULO 1/2/3/4/5/6) and present critical perspectives on service innovation theory, common processes and current implementation strategies (ULO 1/2/3/4/5/6).