Skip to content
This Unit is archived with an end date of 10/12/2024

Overview

To view overview information, please select an offering from the drop-down menu above.

Academic contacts

To view unit coordinator information, please select an offering from the drop-down menu above.

Offerings

MURDOCH-S2-FACE2FACE-2025-ONGOING

MURDOCH-S2-INT-2020-2024

To view more information about assessments, contacts and learning activities specific to one of these offerings, please select an offering from the drop-down menu above.

Requisites

Prerequisite

Other learning activities

To view other learning activity information, please select an offering from the drop-down menu above.

Learning activities

To view learning activity information, please select an offering from the drop-down menu above.

Learning outcomes

1.
Research service innovation and implementation methodologies in use around the globe;
2.
Critically engage service and product development theory and its processes to analyse, interpret and evaluate relevant issues with installing products and services;
3.
Demonstrate the use of design thinking, holistic and human‐centred methodologies toward successfully installing project deliverables for public and private sectors;
4.
Demonstrate effective communicative techniques for working with stakeholders;
5.
Understand the role of different processes and applications towards developing digital and physical outcomes;
6.
Recognise the local and also global significance of delivering service innovation outcomes for complex projects.

Assessments

To view assessment information, please select an offering from the drop-down menu above.

Additional information

Unit content:In this unit students will: engage, examine and test practical methods and tools for effectively implementing a broad range of connected service outcomes in preparation for implementing a real world service project (ULO 1/2/3); demonstrate exceptional collaborative project management skills to ensure effective team‐based working environments and stakeholder investments for the client project (ULO 1/4/6); apply industry standard computer skills for developing real digital and physical outcomes for the service project (ULO 1/2/3/5); apply professional liaison techniques for efficient industry supplier engagement; skilfully install an interlinked range of innovative digital, printed and spatial project touchpoints (ULO 4/5); and provide an evaluation of the installed service system to report any installation or user issues (ULO 1/2/3/4/5/6).