Overview
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Academic contacts
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Offerings
DUBAI-ISC-TJD-INT-2022-2022
DUBAI-ISC-TJD-INT-2024-2024
DUBAI-ISC-TMD-INT-2023-2023
DUBAI-ISC-TSD-INT-2022-2022
DUBAI-ISC-TSD-INT-2024-2024
KAPLAN-SGP-TJA-INT-2022-2022
KAPLAN-SGP-TJA-INT-2024-2024
KAPLAN-SGP-TMA-INT-2023-2023
KAPLAN-SGP-TSA-INT-2022-2022
KAPLAN-SGP-TSA-INT-2024-2024
MURDOCH-S1-INT-2018-ONGOING
Requisites
Prerequisite
Other learning activities
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Learning activities
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Learning outcomes
1.
Understand and apply the principles of issues management and crisis communication to communication strategy and planning; -
2.
Identify, evaluate and analyse issues and crisis situations in relation to communication strategy and planning; - Understand and apply the roles of negotiation, mediation and conflict resolution in real life public relations scenarios; -
3.
Plan and pitch an effective communication strategy in response to an issue or crisis; -
4.
Develop and apply conflict management strategies in relation to team work; and –
5.
Develop and apply effective interpersonal communication skills in relation to working as a member of a strategic communications team.
Assessments
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Additional information
Unit content:Publics and Issues
Conflict and Organisations;
Individual and Group Perspectives on Conflict;
Negotiation;
Mediation Issues Management: Foundations
Issues Management;
Stakeholders and Activists;
Issues Management: Consultation and Engagement;
Crisis Management: Conflict and Community;
Crisis Management: Communicating in a Crisis;
Crisis Management: Emerging perspectives