Overview

The course explores design thinking and service design in collaboration with industry‐based clients. Students employ human‐centred design methods from commercial, social and service design perspectives to engage with complex practical problems and generate innovative solutions in a range of production and service contexts. The Graduate Diploma in Design Thinking and … For more content click the Read More button below. Completion of this course in one year with a full time load is only possible for Semester 1 commencement. International students on a student visa can only commence in Semester 1.

Contacts

Academic Chair

Admission requirements

Enrolment restrictions
Special requirements
Entry requirements (onshore)
English language requirements

Learning outcomes

1.
Acquire knowledge of design thinking and service innovation processes, including researching, prototyping and evaluating service systems for complex commercial and social problems.
2.
Evaluate the role of human‐centred design in cultural communication and the influence of market requirements, stakeholder perspective and user experience in complex commercial and social service issues.
3.
Apply and adapt a range of appropriate design thinking and service design methods and techniques, tools and technologies to manage all the aspects of a service innovation project.
4.
Critically engage with design thinking and service design theory and processes to reframe, employ insights and evaluate complex commercial and social service issues.
5.
Present creative and strategic solutions to client‐based problems involving a variety of modes, audiences and purposes.
6.
Employ and adapt prototypes, techniques and workflow processes toward the successful production and implementation of innovative products and services, including synthesizing and integrating personal, group, industry convention and client‐based viewpoints.